For an office with 50 users or less that wants all the benefits of an Office VoIP Phone system without any of the headaches that come with managing it, a Hosted VoIP phone system is a great choice.
Hosted VoIP systems provide much better voice and messaging capabilities than traditional in-office PBX phone systems. For example, many of the capabilities that users have on their cellphones are available on a Hosted VoIP system, like a listing of missed, received, and dialed calls. Furthermore, inbound calls can be sent both to the desk phone and cellphone of a user at the same time. Also, any voicemail messages can be forwarded to an email address for listening to right away.
A Hosted VoIP system actually has a higher level of reliability than a traditional PBX, which was always seen as very reliable. One of the benefits of using VoIP is the ability to direct a call to a phone that is reachable through another internet path. So, if your employees are unable to come into work due to a gas main leak, flooding, or other problem, the calls could still be sent to other locations, like VoIP phones at another office, or to VoIP phones at your employees homes, or even to people's cellphones directly.
The best benefit of Hosted VoIP is the lower cost. Because there is no large system to buy, the upfront cost is limited to the VoIP phones and basic network upgrades to support good VoIP traffic delivery. The monthly cost is lower also, since there is no need to have a maintenance contract with a local PBX maintenance company.
Voice quality on a Hosted VoIP Phone system can be better than traditional office phone systems as well, as long as some basic guidelines are followed.
Author Resource:-
Read more about VoIP solutions from Rolf Versluis, an Electrical Engineer and Cisco Certfied Voice Professional who has been designing, installing, and supporting VoIP for business since 2000.
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